Ticketmaster, We Have a Problem, Update

So I wasn't being paranoid:

Springsteen fans cry foul after Ticketmaster snub
Feb. 4, 2009, 10:10 AM EST

EAST RUTHERFORD, N.J. (AP) -- A New Jersey congressman is demanding an investigation after Bruce Springsteen fans were unable to buy tickets from Ticketmaster's Web site — which then promptly offered them more expensive tickets from a subsidiary. click here for full article from MSN music


Someone commented on this article and said "Ticketmaster sold 55,000 tickets for Springsteen in the first 5 minutes. Those people aren't complaining." That may very well be true, but my question is: Who exactly were they? How many of them were working for Tickets Now and StubHub? My complaint isn't that I didn't get tickets. My complaint is that mysteriously Ticketmasters' own subsidiary somehow had blocks of ticket for resale an hour after they went on sale. That to me is rather fishy.

Ticketmasters' comment was they didn't receive that many complaints. I was all over their website... where exactly do you complain about that? There probably is a customer service line or email address listed somewhere, but not anywhere obvious. Besides, most people, like myself, kind of figured the tickets were just selling out really fast; nothing you can do about that.


original post:
Ticketmaster, We Have a Problem

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Bruce Gets the Last Word
People in the Cheaper Seats, Clap Your Hands